5296 Bowline Ct
Oxford, FL 34484
407-227-8674
Email: sarah.hawes08@gmail.com

Dania Beach/Lauderhill, FL

The Villages, FL

Orlando, FL

Winter Park, FL

QUALIFICATIONS:
• Work well without supervision
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:
09-Current Integrated Family Medical Center
Medical Assistant/Front Desk
• Answering Phones
• Confirming Appointments
• Referrals/Authorizations
• Injections/EKG/Vitals
• Holter Monitors
• Billing
• Prescriptions

08-09 Nationwide Card Services
• Office Manager
• Payroll
• Hiring/Firing
• P&L
• Training
• Maintained Database
• Processed Orders
• Order Supplies

06-08 Nationwide Financial
• Office Manager
• Payroll
• Hiring/Firing
• P&L
• Maintained Database
• Processed Orders
• Order Supplies

05-06 TLC Dental
• Office Manager
• Check In/ Check Out
• Submitted Insurance Claims
• Process client files and schedule appointments
• Handles various bookkeeping duties
• Answered Phones
• Collections
• Treatment Planning
• Order Supplies
• Filing
• Referrals
• Schedule Surgeries

Hollywood, FL
Boca Raton, FL
Ft. Lauderdale, FL

04-05 Gentle Dental
Plantation, FL
Front Desk
• Check In/ Check Out
• Managed multi-lined phones
• Process client files and schedule appointments
• Treatment Planning
• Filing
• Referrals
• Collections

04-04 Dentaland
Coral Springs, FL
• Front Desk
• Check In/Check Out
• Managed multi-lined phones
• Process client files and schedule appointments
• Collections
• Treatment Planning

03-04
South Broward Nephrology
Medical Assistant
• Vitals
• Phlebotomy
• Injections
• Called in Scrpits
• EKG

00-03 All Care Consultants
Medical Assistant/Phlebotomist
• Phlebotomy
• Front Desk
• Vitals
• Filing

99-00 Little Caesar’s Pizza
Store Manager
• Hiring/Firing
• Payroll
• Ordered Supplies
• Food Prep
• Cash Register
• Customer Service

EDUCATION:
May 2005 City College
Ft. Lauderdale, FL
A.S Medical Assisting

36100 Lake Unity Road, Fruitland Park, FL 34731
386-624-8494
cindy_wylie@yahoo.com

CERTIFIED DENTAL ASSISTANT/EFDA
A motivated, energetic technologist with a dynamic ability to comfort patients and communicate procedures. Conscientious to comply with government regulations and to ensure safety of patients and staff. Dependable and reliable team worker who would be an asset to your company.

- Temporary Crowns
- Front Desk Skills
- Pouring models
- Impressions
- Digital Radiographs
- Bleaching Trays
- Pack Cord
- 4 Handed Dentistry
- Data Entry-Dentrix Link

CAREER HIGHLIGHTS
-Prepare patient, sterilize and disinfect instruments, set up instrument trays,
prepare materials, and assist dentist during dental procedures.
- Expose dental diagnostic x-rays.
- Record treatment information in patient records.
- Provide postoperative instructions prescribed by dentist.
- Assist dentist in management of medical and dental emergencies.
- Take and record medical and dental histories and vital signs of patients.
- Instruct patients in oral hygiene and plaque control programs.
- Order and monitor dental supplies and equipment inventory.
- Clean and polish removable appliances.
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts.

EMPLOYERS
Florida Hospital Deland, Deland, FL
CT Technologist
   June 2007-January 2009

Center for Diagnostic Imaging, Winter Park, FL
CT Technologist/DTI Tech/X-Ray Tech
   November 1999-June 2006

Greenberg Dental, Orlando, FL
Temporary Dental Assistant/Sub Positions
   January 2010-Present

EDUCATION
Associates in Science Degree/Radiography
Florida Hospital College of Health Sciences

Certified Dental Assistant/EFDA
Orlando Vocational Technical Center

Experenced dental hygienist wanting to locate in Lake Co. Trained in Dentrix, Lightyear digital, Phosphor Plate technology & Florida Probe. 30 yrs in Orlando Private practice.

Contact: 352 242-1135
352 267-1056
reeeb@embarqmail.com

Phone: 352-989-6623
2029 Braxton St
Clermont, FL 34711
Email: betsyrdh3@aol.com

SUMMARY:

   * Experienced dental hygienist who enjoys long term, caring relationships with patients and co-workers.

GOAL:
   * To become a member of a practice that provides a professional and friendly work environment that would benefit from my many years of experience.

SKILLS:
   * A team player with strong communication skills, building trusting, confident patient dialogue.
   *Highly successful at gaining treatment and marketing compliance, thereby increasing production figures.
   *Consistently the top producer among four full time hygienists in my last practice.
   *Standard hygiene duties including Eaglesoft and digital radiography.

PROFFESSIONAL EXPERIENCE:
   * Began at age 15, working in father’s dental practice, as a summer job.
   * Have worked in various offices as part-time hygienist while holding a full-time hygiene position in primary office.

PERSONAL:
   * Punctual, dependable: no family responsibilities which would cause absences from work.
   * In good health.

EDUCATION:
   * PALM BEACH COMMUNITY COLLEGE, Dental Hygiene Program.
   * Usually exceeds the number of required hours of continuing education for recertification.

REFERENCES:
   * Available upon request.

Cellular: 407-432-2407

SUMMARY OF QUALIFICATIONS:

EXPERIENCE:
   * Skilled and experienced in performing various functions within a busy dental practice.
   * Implementing administrative systems and operational procedures to ensure maximum efficiency and productivity.
   * Promoting good patient relations, scheduling appointments,handling insurance verification, posting payments, preparing treatment plans.

STRENGTHS:
   * Excellent interpersonal, oranizational and communication skills…able to master new concepts, and procedures…capacity to work independently and as a team member. Highly motivated individual.

PROFESSIONAL EXPERIENCE:
DR. Marfori, Orlando,FL 05/2007-07/200
   * Front Desk: Responsible for various front desk functions for a practice that specializes in Pediatric Dentistry.

DR.Dodd, Winter springs, FL 11/2000-05/2007
   * Dental Assistant : Responsible for performing various assistant functions for a practice that specializes in Endodontics.Duties include, preparing patients for treatment…Digital x-rays, assisting the dentist, sterilization of the instruments, preparing the rooms.

DR.Mercado, New Jersey 1999-2000
   * Gained significant experience in assisting with various dental procedures while working for specialty practice, endodontics, learning the front desk as well.

EDUCATION:
   * High School Gradute.
   * Computer Training Center- Received Certification in Microsoft.
   * OSHA Certifed. C.P.R Certifed
   * Dental Radiolgy Certifed

2618 Eagle Lake Dr. - Clermont, Fl. 34711
Phone: 407 614-4968
Cellular: 407-432-2407

Objective: To obtain a challenging position as a dental office coordinator in a growing practice

PROFESSIONAL EXPERIENCE:

DR. RONALD N. ACHONG, D.M.D., M.D.       Practice Manager       3/07 – 12/09

• Assisted and managed the opening of two dental offices
• Responsible for negotiating fees and handling claims with insurance companies
• Collections. Maintained a high collection percentage
• Treatment coordinating. Billing. Coordinated all lunches for referrals
• Responsible for managing staff. Assisted with patients when needed.
• Various miscellaneous projects-Microsoft Office Word ,Excel & Power Point 2007

DR. CATHERINE KING D.D.S., Orlando, Fl       Office Manager       8/03 –03/07

• Schedule for dentist and associates and schedule employees
• Coordinate insurance/Workman’s Compensation cases
• Triage patient calls. On call 24.7 when doctor out of town
• Assist Dentist with chair side procedure when needed
• Responsible for all aspects of billing/collection. Obtained extremely high collection percentage

DR. DANIEL GREEN D.D.S., Phoenixville, PA       Dental Assistant       8/97 – 8/03

• Assist chair-side with crowns and bridges, fillings, root canals and extractions
• Fabricate temporary crowns and bridges, impressions for dentures/partials
• Responsible for X-Rays, ordering and all patient instructions

DR. KEVIN BONN D.D.M. Lake Mary, Fl.       Dental Assistant       8/96 – 7/97

• Assist chair-side with crowns and bridges, fillings, root canals and extractions
• Fabricate temporary crowns and bridges, impressions for dentures/partials
• Responsible for X-Rays, ordering and all patient instructions

EDUCATION:
   * Member of American Association of Dental Managers.       2007-present
   * SOUTHERN COLLEGE, Orlando, Fl.       6/95
   * Associate of Science Degree in Dental Assisting
         - Expanded Functions and X-Ray certified
   * Lake Howell High School, Maitland, Fl.       Diploma       6/84

REFERENCES AVAILABLE UPON REQUEST

10221 Patrick Drive, Leesburg, FL 34788
Phone: (352) 536-0124

Objective: Obtain a challenging position utilizing abilities developed through knowledge, experience, and education with the opportunity for professional growth based on performance.

PROFESSIONAL EXPERIENCE:

Dental Assistant, EFDA/ Correctional Worker       July 2001-Present

Federal Bureau of Prisons, Federal Correctional Complex       Coleman, FL

Activation of dental clinic at initial institution opening. Responsible for daily accountability of dental instruments and inventory supply usage. Maintaining, reconciliation, and replenishment of dental inventory.

Assists dentist in the treatment of high security patients consisting of procedures in general dentistry. Usage of digital radiography, Sidexis, to obtain various x-rays. Infection control coordinator for the dental clinic; including sterilization of instruments and treatment areas. Performs maintenance and minor repairs of dental equipment. Utilizes and maintains database program for patient management and scheduling for providers. Compiling statistical data for quarterly treatment reports to executive management. Provides clerical support for the dental clinic. Assists with training on department protocols and supervision of contract employees. Supervision of health services orderly. Maintains security within the health services department and institutional areas. Responding and assisting in institutional disturbances. Assists medical personnel in the treatment of injured inmates. Custody supervision and duties as assigned.

Dental Assistant, EFDA– Orthodontics      August 2000-July 2001

Dr. Gilbert Principe, DMD, MS       Mount Dora, FL

Performed and assisted in various orthodontic treatment procedures to include: placement/removal of braces; insertion/removal of maxillary and mandibular fixed appliances; archwire changes and adjustments; placement and instruction on headgear, removable appliances, and elastic wear. Provided patients with oral hygiene instructions for care of braces or appliance at time of insertion. Performed various radiographs, impressions for records, and fabricated removable retainers and TMJ splits. Assisted with clerical functions as needed.

Dental Assistant, EFDA– General Dentistry       April 1997 – July 2000

Dr. Kenneth Cohrn, DDS and Dr. Leon Smith, DDS       Lady Lake and Leesburg, FL

Assisted with various dental procedures to include: Fillings, Root Canal Therapy, Crown and Bridge, Extractions, Periodontal Surgery, and Dentures/Partials. Provided pre-operative and post-operative procedure instructions. Preparation and coordination of lab cases. Responsible for maintaining and ordering dental inventory; maintenance of equipment; sterilization of instruments and clinical areas; and the implementation of OSHA regulations. Supervised and aided in the clinical training of employees. Cross-trained to perform front desk responsibilities as needed.

Doctor’s Technician / Front Desk Receptionist       February 1996 – April 1997

Eyeglass World Express       Leesburg, FL

Assisted patients with medical history compilation. Performed pre-exam test for glaucoma and determined patient’s eyeglass refractive power. Instructed contact lens wearers of proper insertion and removal techniques, care and maintenance, and suggested wearing schedule of contact lenses. Front Desk responsibilities included: maintaining records on customer prescriptions, work orders, tracking inventory, and sales. Prepared and reconciled daily summary reports and bank deposits. Dispensed eyeglasses to patients and made adjustments or repairs as needed.

Clerical / Accounting Personnel       August 1995 – February 1996

Norrell Temporary Services and Interim Personnel       Leesburg, FL

Providing temporary clerical support for hospital facility and accounting support for golf course business.

EDUCATION:
   * University of Florida, College of Dentistry, Gainesville, FL       January 1998
         - Expanded Duties of Dental Auxiliary Personnel (EFDA)
         - Radiology Certification (Dental)
   * Frederick Community College, Frederick, MD       December 1990
         - Associate of Arts Degree - Business Administration


REFERENCES AVAILABLE UPON REQUEST

407-579-7977

Available Monday's and Saturday's

Front Desk/Receptionist/Office Management
Experience with Dentrix and Eaglesoft Software

(352) 408-7887

Hygienist

available Fridays, Saturdays and possibly Tuesdays.

(407) 497-8058

Resume available on request.

Seeking a Receptionist Position